Privacy Policy
Last updated: a general draft template. This policy explains, in plain terms, how Urbantaxi collects, uses, stores, and protects information when you use our website and services. This document is a general template and should be reviewed by a qualified professional before being relied upon for legal compliance.
1. Who We Are
Urbantaxi ("Urbantaxi", "we", "us", or "our") provides data analysis and decision-support tools for day traders and private investors. This Privacy Policy applies to visitors and users of our website and any associated services (collectively, the "Service").
2. Information We Collect
We collect information in the following general categories:
- Account information — such as your name, email address, and login credentials when you register for the Service.
- Usage data — such as pages viewed, features used, device and browser type, and approximate location derived from IP address.
- Communications — information you provide when you contact us through forms, email, or support channels.
- Trading and portfolio inputs — data you voluntarily enter or connect into the Service for analysis purposes.
- Cookies and similar technologies — small files stored on your device that help the Service function and allow us to understand usage patterns.
3. How We Use Information
We use the information we collect to:
- Provide, operate, and maintain the Service;
- Personalise your experience and improve functionality;
- Communicate with you about updates, support requests, or administrative matters;
- Monitor usage to detect, prevent, and address technical issues or misuse;
- Comply with applicable legal obligations.
4. Legal Basis for Processing
Where applicable data protection law requires it, we process personal data on the basis of your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving the Service, or compliance with a legal obligation.
5. How We Share Information
We do not sell personal information. We may share information with:
- Service providers who perform functions on our behalf, such as hosting, analytics, or customer support, under appropriate confidentiality obligations;
- Legal and regulatory authorities where required by law, regulation, or valid legal process;
- Successors in the event of a merger, acquisition, or sale of assets, subject to continued protection of your information.
6. Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymise it.
7. Data Security
We implement reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your information, and the right to data portability or to withdraw consent at any time. To exercise these rights, please contact us using the details on our Contact page.
9. Cookies
We use cookies and similar technologies to operate core functionality, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling certain cookies may affect functionality.
10. International Transfers
Information may be processed or stored in countries other than your own. Where this occurs, we take steps intended to ensure an adequate level of protection consistent with applicable law.
11. Children's Privacy
The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
12. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties, and we encourage you to review their policies separately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please reach out via the details on our Contact page.